No Hassle Returns
Download our return form in PDF format by clicking the image below:
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We are The Tack Room of Camden, SC and NOT Tack Room Inc of PA. Please verify that you have purchased from our store before returning product to us. For questions call 800-782-9583
If you have placed an order with us and find a need to return something, we offer a 90 day return window from the date of delivery. A return form can be downloaded via the link at the top of this page to make your return easier for you and The Tack Room.
We will accept any returns that were purchased from The Tack Room or from www.tackroomonline.com that are new and unused and contain the original packaging (if applicable). We will process the return as quickly as possible and refund or exchange the item for you.
Please follow the steps below to help us process your return better.
We will not accept any returns without a completed return from! A copy of the from can be downloaded using the link at the top of this page.
*OVERSIZED ITEMS DO NOT QUALIFY FOR A FREE RETURN LABEL
1. Please download the form above and fill it out making sure you include as much information as possible. This information will help us refund or exchange your merchandise as quickly and easily as possible. Please DO NOT include a credit card number or information about any other method of payment in your return. Refunds will be applied to the original method of payment. If you are requesting an exchange for a more expensive item we will contact you for payment information. If there is an issue with your original payment method please call our store at 800-782-9583.
2. Please pack item(s) in original packaging (if applicable) and mail the package back to us with a reputable carrier such as UPS, Fedex, or the United States Postal Service. If your shipment includes a complementary return label, please return package with carrier designated on the return label.
3. Also, include any original packing slips, receipts or other items that may help us process your return as easily as possible. Don't forget to photocopy any of these documents to keep for your records.
4. We will not accept returns of any items with protection seals that have been broken. Some example of these items include: vitamins & supplements, fly sprays, etc.
Please return all items to:
The Tack Room Inc. Customer Returns 2530 Broad St. Camden, SC 29020